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privacy policy

The information in this privacy notice relates to the privacy practices of the Federation Skills Trust (‘FST@, ‘we’, ‘us’).

We respect your right to privacy and are committed to complying with all applicable data protection legislation and to ensuring your privacy is protected. We take our related legal obligations seriously, have suitable measures in place to safeguard and secure the Personal Data you provide to us, and aim to be transparent at all times about our treatment of your Personal Data (as defined in the General Data Protection Regulation, ‘GDPR’).

This privacy notice explains your rights in relation to the Personal Data we hold about you, and how: (a) we use and protect that Personal Data; (b) you can instruct us to limit the use of Personal Data about you; (c) we safeguard your privacy and; (d) we may disclose Personal Data about you to others.

1. The scope of this privacy notice

This privacy notice governs our processing of your Personal Data in relation to our activities as a registered charity. Please be aware that we work with other organisations who may produce their own websites, training, events and digital content. When you use any service operated by a third party, the use of your Personal Data will be subject to their policies and not ours. If you have any concerns, please contact us at:

2. Collection and use of Personal Data

When you browse our website the only Personal Data we collect is your IP address. Apart from this information, your browsing is anonymous as no Personal Data is collected unless you register to seek our support, to become a donor, or to receive information from us such as newsletters, in which case we ask for your name, email address, company, telephone number and job title. We also collect some basic, anonymous technical information such as click sequences. This information is used to analyze your usage of the website and may be used to send targeted marketing campaigns. Your consent will be sought before any marketing content is sent. We aggregate non-personal information relating to the use of this website for statistical purposes but none of your Personal Data is made available to third parties.

3. Registration and use of your Personal Data

When you register with us as an apprentice, employer, training provider or donor, your Personal Data (name, address, email address, company, telephone number, job title) is collected and stored. Unless you have given your consent, the data will not be disclosed to any third party except to the extent either allowed or required by law or where we have identified abusive or non-compliant use of the website. If you give us your approval to use your Personal Data, this data will be handled with the utmost respect for your privacy.


4. Legal basis for processing Personal Data

The legal basis for processing the Personal Data provided by you is your consent given in the form of a tick box within the Email Preference Centre on our website (see point 6) . You may withdraw consent at any time either by using the unsubscribe button, by emailing us at:, or by writing to us at the address at the bottom of this privacy notice.

5. Cookies

If our website is to work properly, you will need to ensure that your web browser is set to accept cookies. A cookie is a small file (or record in a file) which the website can send to your browser which may then store it on your computer’s hard drive. Cookies, including third party analytical cookies, allow us to analyse web traffic and to determine the more popular areas of our website. Cookies also allow us to make our website more user friendly by allowing us to save all registration details or passwords so that you do not have to re-enter them every time you visit the website.  The cookie will stay on your computer and will only be used should you enter our website. Notwithstanding the above, you do not have to accept cookies and you should read the information that came with your web browser software to see how you can set up your web browser to notify you when you receive a cookie and to give you the opportunity to decide to accept or reject it. The cookies will not transmit any information to us about you other than concerning your use of our website.

Hubspot, the marketing automation platform we use, will place a cookie on your device during your first visit to our website. During this time, you will be shown a cookie notification at the bottom of the website with a link to this Privacy Policy. You are identified as the website visitor with a unique identifier. We may use the cookie and your IP address to allow us to analyse your use of our website, such as the page visited and the time spent on the page. This cookie does not contain any Personal Data about you. The cookie will become inactive after 2 years unless you delete it via your browser settings before then. Google, Facebook or Twitter may also place analytics cookies on your device if you use those services to access our published materials.

 6. Tracking technology used by our communications emails

We use tracking pixels in our webpages and in the communications emails we send you. To support this internal process, Hubspot processes the tracking pixels for us on an anonymous basis and records the unique, anonymous recipient ID. This unique anonymous recipient ID is made available to us in order to monitor open, forward or click activity on the URL’s in our emails. We are then able to enhance the performance and effectiveness of our email communications.

Your consent to receiving communications emails from us includes the above tracking of the newsletters and the below data merging, see section 7. 

If you do not wish to be tracked based on communications emails, please unsubscribe from all our marketing emails by using our Email Preference Centre. You will find a link to our Email Preference Centre in all communications emails you receive from us.

7. Usage of information from cookies and tracking technology

The information obtained by using the tracking pixel as set out above in section 6 may be combined with the information you provide as described above in section 3 and your browsing information obtained by using the cookies as set out above in section 5.  This helps us to better tailor and improve our communications to you and to personalise your user experience on our website.

8. Updating your details

If any of the Personal Data that you have provided to us changes, for example if you change your email address, or if you wish to delete your details, please tell us by sending an email to:

9. Processing undertaken by us

The following is a broad description of the way in which we as Data Controller process Personal Data. To understand in greater detail how your Personal Data is processed you may need to refer to any personal communications you have received in addition to this privacy notice or contact us at:

10. Reasons / purposes for purposing Personal Data

We process Personal Data to enable us to promote our charitable objects and to maintain our accounts and records.

11. Types / classes of Personal Data processed

We process Personal Data relevant to the reasons / purposes stated in 10 above. This may include:

Personal details

Financial details

Details regarding the assistance provided

Details regarding the training and apprenticeships available

Details regarding donations received and the use to which donations are put.

12. Whom the Personal Data may be shared with

Where necessary or required, always in compliance with applicable Data Protection legislation, we may share the Personal Data we process with:

Central Government                                                     Credit reference agencies

Employers                                                                    Suppliers and service providers

Training providers                                                         Debt collectors and tracing agencies

Financial organisations                                                  Auditors

Law enforcement or other investigatory agencies

13. Transfers

Where necessary, Personal Data may be transferred to countries or territories around the world, in full compliance with applicable Data Protection legislation. This will only take place in cases where:

the relevant authorities have decided that a third country ensures an adequate level of protection;

the third party receiving the Personal Data has provided us with adequate safeguards in the form of standard data protection clauses approved by regulatory authorities;

we comply with a code of conduct approved by a supervisory authority;

we hold certification under an approved mechanism as provided for in applicable Data Protection legislation; or

we have agreed contractual clauses authorised by a competent supervisory authority.

14. Your rights

The GDPR gives individuals greater control over how organisations process Personal Data and provides a number of rights to the individual in relation to the use of their Personal Data, including:

The right to be informed                       The right of access

The right to rectification                        The right to erasure

The right to restrict processing            The right to data portability

The right to object to processing         Rights in relation to automated decision making and profiling

If you have any questions relating to your rights under the GDPR please contact us at:

15. Retention of Personal Data

Unless required by legislation or regulation we will not keep Personal Data relating to individuals for longer than three years after the last communication with the individual or the end of a contract with the individual’s employer.

16. Acceptance and changes

By providing your Personal Data to the FST or by using this website, you signify your consent to this privacy notice. If you do not agree to this privacy notice, please do not provide your Personal Data or use our website.  If we make a material change to our privacy notice we will post the change on our website so that you may be aware of the Personal Data we collect and how we use it at all times. Continued use of the website will signify that you agree to any such change.

17. Data Protection Contact

For queries or comments relating to the processing of personal data please send an email to:

If you are unhappy about the response received from the data protection contact you have the right to make a complaint to your regional Supervisory Authority.

18. Date of last update

This privacy notice was last updated in January 2021.

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